Friday, 10 May 2013

Exemplary Driver from Comfort

Michelle Zhang informs the following on 08/05/2013:

Hi I would like to commend a taxi uncle who went out of this way to help me. I do not remember his taxi plate no. and name but he is from Comfort. That morning, I made a taxi booking from Comfort. The taxi uncle was early and made a phone call from his mobile phone to mine to inform me that he was at the lobby. I went down about 5-10 minutes later (my fault) and he was kind enough to wait for me. No vulgarities or complaints from him and he drove me to my workplace with a cheerful attitude. As I was rushing to work, I left a document bag in the taxi and forgot all about it. Some time later, I realised that I had left my bag in the taxi. As I had the number of the taxi uncle, I called him and told him about my blunder. Thankfully my bag was still in the taxi and he volunteered to send it back to my workplace which he did. Really glad to have met this great uncle who went an extra mile for me.
It's great to hear of such heartwarming stories but the truth is that such gems are so rare among the taxi drivers of Singapore. As you have the handphone number of the driver in this case, why not send a feedback through LTA's online portal so that they can trace the driver and recognise his exemplary attitude and service.

1 comment:

  1. Sir, I think it is unfair to say that good taxi drivers like the one mentioned is "rare among the taxi drivers in Singapore". There are many professional and polite drivers out there. It is a shame that no one put up a site to give credits to these drivers, but sites like this to degrade them. If taxi drivers were so bad, do you think Singapore taxi industry could survive? Please....